FAQs
How long does delivery take?
Orders are usually delivered within 3 to 7 business days from the date of order confirmation. Delivery time may vary depending on your location.
How can I track my order?
Once your order is shipped, the shipping company will contact you to arrange the delivery.
Can I return or exchange my order?
Yes, you can request a return or exchange within 14 days of receiving your order by submitting a request through our Return / Exchange Form on the website.
What if I receive a defective or incorrect item?
If you receive a defective item or an incorrect order (wrong size, color, or style), we will cover all return or exchange shipping costs.
Can I cancel my order?
Orders can only be cancelled before they are shipped. Please contact us as soon as possible if you need to cancel your order.
How can I contact customer support?
If you have any questions, feel free to contact us through our social media pages or customer support channels, and we will be happy to assist you.
What conditions are required for returns or exchanges?
To be eligible for a return or exchange:
- Items must be unworn and unwashed
- Items must be in their original condition
- Items must be returned in their original packaging
Q: How can I pay for my order?
A: You can pay cash on delivery to the courier upon receiving your order, or through the available online payment methods on our website. All secure and available payment options will be displayed at checkout